FAQs

We ship your customized, and carefully packed, order from Buffalo, New York. We pride ourselves on shipping your order out within 24 business hours. You should receive your order within 3 to 10 business days based on your location and barring any weather or service issues which could disrupt deliveries.

Absolutely! We offer a 60 day money back guarantee with free return shipping. Please email us at spinalarmor@exogear.co or call us at 833-396-4327 to start the return process.

15 day money back guarantee.
As our products are textile based, they cannot be returned for a refund after 15 days. spinalarmor@exogear.co or 833-396-4327 during our business hours of 8am - 5pm Eastern Time Monday through Friday. No need to worry if you order on the weekend as your order wouldn't ship until Monday.